Returns Policy

Returns & Refunds

 Non-returnable items:

- Customised wax products 

Exchanges (if applicable)

Send us an email to info@atelier-cera.com

where we will review the message and respond accordingly 

Shipping to us 
To send us something you should mail your product to: Attn : Atelier Cera C/O Little Blue Brush Ltd, 19 Arthur Street , Belfast , BT1 4GA , Northern Ireland

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. 

If you are shipping an item over £ 20.00 you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.